Passionate. Talented.
And a little out-of-the-box.
That’s how we describe ourselves here at MyRegistry.com.
We’re not just in the gift registry business, we’re in the business of celebrating!
Celebrating weddings...babies...birthdays...graduations...anniversaries... and every other milestone you can think of. But what we celebrate most are our people. These driven, passionate individuals pioneer, innovate, and deliver industry-leading solutions that transform the gifting experience.
Are you enthusiastic about technology, motivated by challenging work, and eager to grow? If so, we want you to join our team!
We’re an equal opportunity employer, and we pride ourselves on our cultural diversity.
Current Openings
Position
Position Type
Department
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A leading consumer technology company is seeking a highly motivated, seasoned SaaS Sales Manager with sales and business development experience to build and grow our sales team. You will be responsible for driving revenue through the acquisition of new and expansion of existing clients. The ideal candidate is a proactive results-oriented individual with a proven track record in SaaS sales, the ability to thrive in a fast-paced, target-driven environment.
Responsibilities
-Build and lead a team of highly motivated of sales representative through hands-on training, industry best practices and deep product expertise and develop a culture of accountability
-Develop and execute sales plans by identifying new prospects and upselling existing clients
-Keep stakeholders informed and updated on quarterly projections, actuals and new business pipeline opportunities
-Proactively resolve client’s questions and bring sales feedback from customer conversations to the executive team on a regular basis.
-Collaborate with marketing and product teams to ensure that the right prospects are addressed through the appropriate nurture channels
Qualifications
-Minimum 5 years of proven experience as a successful sales manager in the SaaS industry
-Results-driven mindset with a proven track record of consistently achieving or exceeding sales targets
-Strong knowledge of SaaS sales methodologies, best practices, and industry trends
-Excellent leadership skills with the ability to inspire and motivate a sales team
-Exceptional communication and interpersonal skills to build relationships and negotiate effectively
-Ability to work well under pressure and thrive in a fast-paced, target-driven environment.
-Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions
-Proficiency in using CRM software and sales productivity tools
-Willingness to travel as needed to meet with clients and attend industry conferences and events
-Bachelors degree in Business Administration, Marketing, or a related field
If you are a highly driven individual with a passion for SaaS sales and the ability to deliver exceptional results, we encourage you to apply for the position. Join our team and play a key role in driving our company's growth and success in the competitive SaaS marketplace.
Benefits
Paid Time off and Holidays
Medical Insurance
Dental & Vision
401k
Visa Sponsorship
Salary
Starting at $85,000 PLUS competitive commission
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MyRegistry is the premier destination for Universal Gift Registry Services and we're in search of a Customer Care Specialist who can help us transform every special occasion into an unforgettable experience. The ideal candidate will drive high-level customer service satisfaction. This role is pivotal in shaping the customer experience, as it requires an understanding that exceptional service goes beyond just resolving issues. If you are passionate about people, problem-solving, and creating a positive impact, this role is for you.
Requirements:
• Responding promptly and professionally to customer inquiries, concerns, and requests via phone, email, or live chat in a prompt and professional manner
• Resolving customer issues by taking ownership and following through to satisfactory resolution. Focuses on the customers need, guide the customers to alternative choices if their item is unavailable
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Identifying and escalating priority issues and communicating with relevant departments and/or team members to resolve them.
• Maintaining a positive and professional image of the company in all customer interactions.
• Contributing to team effort by accomplishing related results as needed.
• Identify the type of assistance needed
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational and compassionate manner to facilitate relationship development with clients
• Manage customer expectations
• Actively engage customers in on-line chat context
• Additional duties as assigned
Training will be provided
This is an in person position, with an exciting and close-knit office environment and benefits. As this position is key to being punctual, local candidates are preferred but not required.
Education:
•Associates Degree (Preferred) or equivalent years of experience
Experience:
•Customer Service: Minimum of 3 years (Preferred)
About Us
MyRegistry.com is a technology innovator in the $400 billion gifting industry. Known for its flexibility, MyRegistry.com allows users to combine items from any retailer worldwide into one comprehensive registry. The platform also enables seamless integration of existing store registries, preserving the benefits and perks of those retailer-specific lists. MyRegistry.com is used to create registries for various occasions, including weddings, baby showers, and holidays, offering a simplified, personalized gifting experience.
Available Shifts:
Sun - Thurs 4pm-12am
Tues - Sat 4pm-12am
ALL SHIFTS ARE IN OFFICE
Job Type: Full-time
Benefits:
Dental Insurance
Health Insurance
Paid Time Off
Vision insurance