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Frequently Asked Questions
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Top FAQs
Account Activation/Signup
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Adding Gifts
Cash Gift/Individual
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Purchasing Gifts
Can I view an item from my friend’s registry on the website before I decide whether to buy it or not?
Can items be purchased from a different store than the one listed in the registry or from a local store?
Can my guests use international credit cards to buy gifts for me at MyRegistry.com?
Do I need to pay shipping twice if I purchase more than one gift from the same store?
How can I buy multiple items at one store to avoid paying shipping costs for each item?
How can I exchange/return a gift?
How can I find my friends' sizes?
How can my guests contribute a partial amount to go toward a big item on my registry?
How do I buy a gift for someone using MyRegistry.com?
How do I buy an Offline gift?
How do my guests purchase a gift when I've indicated that I want more than one?
How do my guests purchase gifts for me?
I added a gift but the link does not work.
I think I bought a gift but I never entered my payment information.
I was notified that a gift was purchased, but the gift is not marked as 'Purchased' on my registry. Why?
I went to buy a gift but did not complete the transaction. Now the item is not available on the registry. What should I do?
What do I do when I change my mind about buying a gift after it is marked as 'Purchased' on my friend's registry?
What happens if a gift purchased through MyRegistry.com is damaged?
What happens if the gift information (e.g. title/price/color) on my friend’s registry doesn’t match the gift information on the web page I'm directed to at the store?
What happens if the gift information (e.g. title/price/color) on my friend’s registry doesn’t match the gift information on the web page I'm directed to at the store?
What happens when one of the items in the Registry Surprise Group are purchased?
What if the gift I want to purchase is unavailable?
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